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terms & conditions

1: Trip Confirmation

Pre-arrangements and pre-bookings are made for all dates and trips mentioned in the web-sitebut nothing is confirmed until the Company sends to the Client a confirmation (via email or fax) of the specific trip and date.

To secure a booking the Company requires from the Client the booking form (Appendix A) completed and full payment for the trip cost.

The booking of a particular departure is secured, only upon receipt of the above document along with the confirmation from our bank that the due amount has been transferred or with the signed credit card charge authorization. After the receipt of the requested documents, our operation will send you a confirmation email or fax.

By sending to the Company the booking form, the Client has read and has agreed with all the terms and conditions listed in this agreement under the headline: Booking conditions.

2: Cancellation Fees

Should the Client wish to cancel for any reason, cancellation fees will be imposed. These are calculated as a percentage from the day that the booking form is received by the Company.

Cancellation within 30 days before the tour: the Company will refund the paid amount, minus 15% to cover administration expenses and cancellation fees of the hoteliers or other main service providers.

Cancellation 30-15 days before the tour: the Company reserves 30% of the paid amount

Cancellation 15-7 days before the tour: the Company reserves 50% of the paid amount

Cancellation 7-0 days before the tour: the Company reserves the whole paid amount.

In the case of no show of a Client in a tour the Company reserves the right to keep the whole paid amount.